What does a Salesforce Consultant do?

Unlock the full potential of your business with a Salesforce Consultant – discover how they can transform your customer relationships and streamline operations.

A Salesforce Consultant aids and advises on the implementation and utilization of the Salesforce CRM software. This process optimizes work procedures from sales to services. Lucas van der Ploeg is a Technical Salesforce Consultant at Intigris. Since June 2014, he has been a vital part of the team. His tasks are incredibly diverse. In this blog, we explain what Lucas can do for your organization.

Who is Lucas van der Ploeg?

Lucas van der Ploeg, a Software Engineering graduate from Hanzehogeschool in Groningen, is a proud Fries who lives in Almere. He has been employed as a Technical Salesforce Consultant at Intigris in Amsterdam since June 2014. He oversees customer implementation trajectories, which involves discussing organizational needs, designing, and developing optimal Salesforce solutions. Alongside advising, Lucas has development capabilities, understanding technical possibilities and limitations, enabling him to deliver the best advice.

What is Salesforce?

Salesforce is a Customer Relationship Management (CRM) software. Its power lies in sales process management, seamlessly converting leads into customers. Since 2010, Intigris has been a Salesforce partner, offering advice, configuration, development, and support for Salesforce Cloud solutions.

Over the years, Salesforce has evolved beyond being just a sales system. It is now a platform catering to multiple customer-facing areas like Sales, Service, Marketing, E-commerce, and more. It includes customer portals (Community Cloud) and app development (Salesforce Platform). Intigris has also developed an application called FieldBuddy on the Salesforce platform to help service companies optimize their work processes.

The Capabilities of Salesforce

Whether your company offers products or services, Salesforce has a solution. Lucas, a Technical Salesforce Consultant, explains: "Instead of continuously checking your mailbox, lead and customer data automatically populates into a centralized hub, Salesforce. Upon a product request, a proposal can be generated with a click, filling in a customizable template with data from Salesforce." Moreover, depending on requirements, Lucas can set up other Salesforce products such as the Community Cloud and Service Cloud.

Interested in discussing your company operations and Salesforce? Contact us. If you're looking to work as a Salesforce Consultant at Intigris, check our vacancies.